A Solutions Consultant met with Spectra Chrome at its facility to identify needs and issues with their previous FileMaker solution. Working together, workflows and processes were identified so that Spectra Chrome’s goals would be achieved. The discovery process also included an inspection of the legacy solution and equipment’s recurring costs and performance.
Using the information gathered from the discovery process, DocuWrx prepared a detailed and itemized quote free of charge or obligation. The quote included hard numbers for different options to suit Spectra Chrome’s primary and secondary goals and to meet the given budget. Once agreed upon, a Solutions Architect designed and explained a detailed layout of the proposed solution and equipment improvements. Acknowledging any questions and feedback, DocuWrx adjusted the plan as necessary. The team also formulated a strategy to handle web-based leads through website integration.
Recommendations for updated equipment and IT issues were offered by DocuWrx’s IT experts. Keeping in mind the company’s budget, DocuWrx assisted with the purchase and deployment of the approved equipment in preparation for the completed solution.
After completing the initial design, DocuWrx developers started the building process based on the legacy solution. Employing the Agile Development Method throughout the process provided adaptive planning and development. DocuWrx demonstrated developments along the way so that Spectra Chrome was able to contribute feedback, and ensured the solution resolved its specific needs.
Upon completion of the solution, the Solutions Architect met with Spectra Chrome again prior to launch. DocuWrx provided an overview of the finished solution, and demonstrated how specific workflows and functions were completed. Making sure the solution met Spectra Chrome’s needs, it was deployed. An Account Manager was then assigned to provide continual support.